Approved Contractor Status
Approved installer status with the major waterproofing product manufacturers is a good indication of the level of expertise of a waterproofing contractor. A manufacturer will only want someone installing their products who know what they are doing and approval will only be given once a rigid approval process has been passed.
Approval with different manufacturers is also a good indication that a waterproofing contractor can specify a system or more often than not a combination of systems without bias. This means they will have access and knowledge to the raft of products that will ensure the bespoke solution right for the project.
Qualifications and Experience
CSSW qualified (Certified Surveyor in Structural Waterproofing) and members of registers such as the Property Care Association Waterproofing Specialist Design Register are a good indication of skill and are a requirement of NHBC and Premier Guarantee’s design policy. Case Studies and testimonials of works carried out are also important and you should ask to see these.
A company should have in place a meaningful Below Ground Waterproofing Guarantee and be able to offer the option of third party insurance. The standard guarantee term is 10 years. The manufacturer will also have a product guarantee in place and the waterproofing contractor will give you access to that. Look out also for caveats such as regular servicing of the pump as being an essential condition of a company and product guarantee being honoured in the event of a claim.
Insurances in Place
It is important that a company has the correct insurances in place as this protects both clients and the company. Design Liability Insurance, Professional Indemnity and Public Liability are all essential and a company should be able to provide these on request.
Waterproofing is a highly complex and technical task. At ProTen we have been waterproofing basements for many years and we have a team of Surveyors and Operatives that work across the country to the highest standards, using only the very best in waterproofing products.
If you would like to find out how ProTen can work with you, whether you’re a Builder, Architect or private client planning to convert your basement, please contact us here for more details.
Click here to view our previous blog on advice on how to convert a basement or cellar.