Commercial & public sector

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How do we support our commercial and public sector clients?

We work in partnership with commercial and public sector clients to build and maintain strong relationships by supporting in ways that are relevant to the varying needs of their business.

This can be from carrying out damp proofing, timber treatments or structural repairs uncovered during a property refurbishment, supporting the maintenance of housing stock, working as part of the design team on a basement conversion project to installing the waterproofing system itself on a basement conversion or new build project.

Our commerical and public sector clients include building contractors, property developers, architects, estate agents, landlords, councils, housing associations and schools.

What do offer?

Our range of services means we can support from the diagnosis of a property preservation problem right through to carrying out onsite contract works and providing a guarantee on the specialist works.

Our aim is to react quickly to support whilst providing accurate and technical solutions, complete the onsite specialist treatment works to fit within project timescales and provide a high-quality and efficient service as well as providing guarantees on those works that need a specialist treatment approach.

We also provide a CPD (Continual Professional Development) training programme for construction professionals.

Maintaining successful client relationships

We develop our working relationships through client meetings, allocating key accounts with a relationship manager so you know exactly who you are dealing with and actively encouraging ongoing performance feedback. We recognise that working with commercial clients means we are representing them and we value this by ensuring our teams are well-presented, courteous and professional.

We regularly work to Service Level Agreements and our continued ongoing relationships with our clients demonstrates how we continue to meet quality, responsibility and the service standards demanded of us.

We maintain Health & Safety standards by carrying out site inductions and training e.g. Tool Box talks and ongoing consultation and provide our operatives with corporate workwear, ID Cards, relevant PPE and proof of competence including CSCS cards.

We provide all supporting documentation as may be necessary for a project such as RAMS (Risk Assessment and Method Statements), COSSH Certificates and Policy Documentation and we work to CDM Regulation.

How our team can support you

Our enquiry & customer service team:  will co-ordinate survey appointments between our surveyors and our clients or arrange appointments with tenants or property occupants on our clients’ behalf. They keep clients updated of progress and act as an important liaison point.

Our surveying team: following the site survey carried out by a qualified surveyor, our surveyor will provide a Quotation with Specification of Works which clearly lays out the works required.  An in-depth Inspection Report can be given which includes more detailed Observations and Recommendations. We also have a Nil Report which is used when a survey undertaken has shown there is no work required.

Our contracts team: manage the works so you have a dedicated person to deal with and they will liaise between the property occupier, the client, our operatives and product providers to ensure the job runs smoothly, on-time and to budget.

Registering us as a supplier and working with us

If you have a Supplier Registration Form or Tender you would like to send to us, simply click on the button or email or give us a call and we will be delighted to speak with you and discuss how our services can work to support you, your business and your clients.

We have a team dedicated to providing the information required to complete Supplier Registration Forms, Pre-qualification Questionnaires, and respond to Tenders quickly and efficiently supplying all the required company information and documentation.

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