The ProTen Guarantee
Our specialist works are guaranteed through our own ProTen Company Guarantees. These are long-term, meaningful guarantees that come at no extra cost to our clients.
The following works are covered (unless stated otherwise in your Inspection Report):
- Damp Proof Course Guarantee
- Timber Treatment Guarantee
- Below Ground Waterproofing Guarantee
- Structural Repair Guarantee (wall ties, lateral restraints and crack stitching)
A specimen of the guarantee is available on request and will also be provided with the Inspection Report.
Our guarantee is available on the works carried out regardless of whether we are working directly with the homeowner or via a third party such as a builder. There are circumstances when a guarantee cannot be issued but in this instance, any restrictions will be detailed in the Inspection Report and discussed as necessary.