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Our contracts team manage all onsite projects, working with clients to schedule and move the project from start through to completion. They adopt a flexible and collaborative approach to ensure the project is carried out with minimum disruption, to the time frames and specification required as set by our surveyor.
They maintain the highest standards of workmanship, expertise and communication throughout, providing the valuable liaison point between our clients, our team of experienced and skilled in-house operatives and our product providers. Our surveyors will also stay involved in the project who are on hand to provide support as required.
The to do list of our contracts team is long. Their work will involve co-ordinating between all relevant parties for or on behalf of the client or directly with the homeowner to schedule and arrange preparation of the works programme. They will ensure health and safety requirements are met, arrange necessary paperwork such as Risk Assessments and Method Statements and work to Service Level Agreements which is often a requirement of our commercial clients.
The team are trained in using the best products and materials and this and their contract management experience also combines with industry qualifications including CSRT and CITB Site Supervision.
The team also take care of property maintenance requirements such as exterior and interior decorating which our clients may require that are outside the scope of the specialist works.
Works are carried out by our teams of site operatives who are trained and highly skilled in applying the specialist works we carry out. Our relationships with our product manufacturers ensures they receive regular product application training which continually works to supports their skill set. They receive health and safety training and have personal protective equipment (PPE) with which they are issued. All carry CSCS cards.
We have a core team of sub-contractors who are closely vetted, trained to the standards ProTen requires and have passed our Sub Contractor approval process.
Our operatives take pride in their work, being smartly presented, courteous and clean and tidy on site, requirements which we value highly as being of key importance to all our clients.