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News: Spotlight on our partners – Helifix

29th December 2016

Categories  Helifix

Helifix Logo

Helifix are market leading designers and manufacturers of structural repair products, Helical remedial wall ties, fixings and masonry repair systems.

Helifix created the original one-piece stainless steel helical fixing nearly 30 years ago, and have gone on to become one of the leading manufacturers of a wide range of structural repair products.  Like us, Helifix are proud to be a UK business, with their award-winning products all being designed, tested and produced in the UK.

As a Helifix approved installer, we can work with both domestic and commercial clients to survey, specify and install products such as wall ties, lateral restraints and bow ties. We work to resolve the structural problem with which a property is faced, using products that are among the best in the market. Clients will also benefit from the ProTen Guarantee meaning we can offer an exceptional end-to-end service.

Take a read of our case study which shows how ProTen Services used a Helifix RetroTie Remedial Wall Tie system to overcome a bowing wall in a brick clad timber frame property.

Helifix Wall Tie Installation to Brick-Clad Timber Frame Property by ProTen Services


Yorkshire Housing: a registered social landlord providing affordable housing throughout Yorkshire.

Property Type

A 1970’s terraced property of a timber frame construction with brick outer face.

Reason for Survey

ProTen Services carried out a structural survey due to visual evidence of a bowing wall and movement to the rear elevation. The survey identified that low density wall ties had led to bowing of the walls and ProTen specified a Helifix wall tie system to prevent further movement and stabilise the wall.

ProTen’s solution

Brick-clad timber frame structures require special considerations when inserting wall ties. In this particular case, a brick removal system was adopted so ProTen could precisely locate the internal studs.

Once the stud work was located, the ProTen site operative drilled pilot holes into the outer brickwork , installed the  Helifix tie system and resin bonded these into place.  Security of fixing in the stud work was then tested with a Helifix load test unit.


Products Used

Helifix RetroTie Remedial Wall Tie with Resin Fix.


The Surveyor and Contracts team at ProTen Services worked with the property tenant and Yorkshire Homes to ensure the project was carried out efficiently and with minimum disruption. ProTen made good the property and a 10-year ProTen Structural Guarantee issued to cover the specialist works.

If you have concerns about your property or have been recommended to use a Helifix system, please contact the team at ProTen Services so we can discuss how we can assist.

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